Track Your Order
Want to know where your CarPoint order is?
Enter your tracking number below to check the latest shipping status and delivery updates for your order.
Track Your Order
Enter Your Tracking Number
Track Order
Once your order has been shipped, a tracking number will be sent to the email address you provided at checkout.
Please allow some time for the tracking information to appear in the carrier's system after your order has been shipped. In some cases, tracking updates may take a few days to become available or refresh.
Shipping & Delivery Updates
Your tracking information may include updates such as:
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Order processed
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Shipment picked up
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In transit
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Arrived at destination
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Out for delivery
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Delivered
Please note that delivery times may vary depending on your destination, shipping carrier, customs processing, weather conditions, and other circumstances outside of CarPoint's control.
For estimated shipping times, please refer to our Shipping Policy.
Tracking Information Hasn't Updated?
If your tracking information has not updated immediately after shipment, there is usually no need to worry. Carrier tracking systems may take several days to display the latest movement of your package.
If your tracking information has not updated for an extended period or you have concerns about your delivery, please contact our customer support team.
Missing or Incorrect Tracking Number?
If you did not receive your tracking number, entered an incorrect email address, or are having trouble tracking your order, please contact us at:
Email: support@carpoint.com
Please include your full name and order number so our support team can locate your order and assist you as quickly as possible.
Need Help With Your Order?
Our customer support team is here to help with questions regarding your order, shipping status, or tracking information.
CarPoint Customer Support
Email: support@carpoint.com
Thank you for choosing CarPoint. We appreciate your trust in us and look forward to serving you on every journey.