Manage Your Subscription

At CarPoint, we make managing your subscription simple and convenient. You can update your subscription details, adjust your delivery schedule, or cancel future renewals whenever you need to.

How to Manage Your Subscription

To manage your CarPoint subscription:

  1. Access your subscription management page through the link provided in your subscription confirmation email or customer account.

  2. Select the subscription you wish to manage.

  3. Choose the available option you need, such as updating your delivery frequency, changing product quantities, or modifying your subscription details.

  4. Save your changes.

Changes will apply to future subscription orders, where applicable.

Cancel Your Subscription

You can cancel your CarPoint subscription at any time.

To avoid being charged for your next subscription order, please complete your cancellation before your next scheduled billing date.

If your subscription payment has already been successfully processed, the order will be processed and shipped as scheduled. Canceling your subscription will stop future renewals but will not automatically cancel or refund an order that has already been processed.

Change Your Delivery Schedule

If your subscription offers different delivery frequencies, you can update your preferred schedule through the subscription management page.

Your updated delivery schedule will apply to future subscription orders.

Update Your Subscription Details

Depending on the options available for your subscription, you may be able to change your product quantity, update your details, or modify your delivery preferences before your next billing date.

Changes made after an order has been processed will generally apply to future orders only.

Billing & Automatic Renewal

CarPoint subscriptions are billed automatically according to the subscription schedule selected at checkout.

For example, if you select monthly delivery, your subscription will renew automatically, and your payment method will be charged on the scheduled renewal date.

You can manage or cancel future renewals at any time before your next scheduled billing date.

Already Been Charged?

If your subscription payment has already been processed, your order will continue through fulfillment and be shipped as scheduled.

Canceling your subscription after payment has been processed will prevent future renewals but will not automatically cancel or refund the current order. For questions about an existing order, please contact our support team.

Need Help?

If you have trouble accessing your subscription or need assistance with billing, delivery schedules, or cancellations, our customer support team is here to help.

CarPoint Customer Support

Email: support@carpoint.com

Please include your order number and the email address used at checkout so we can assist you more efficiently.

Thank you for choosing CarPoint. We appreciate your trust in us and look forward to serving you on every journey.