Contact Us

Have a question about your CarPoint order, products, shipping, or subscription? We're here to help!

At CarPoint, we are committed to providing a reliable shopping experience and helpful customer support. Whether you need assistance with an order or have questions about our products, our support team is ready to assist you.

How Can We Help?

You can contact us for assistance with:

  • Order status and tracking

  • Shipping and delivery updates

  • Product information and questions

  • Returns and refunds

  • Subscription management and cancellations

  • Billing and payment inquiries

  • Incorrect or missing order information

  • General customer support

Customer Support

Email: support@carpoint.com

Please contact us by email, and our team will review your request and respond as soon as possible.

Order-Related Inquiries

If you are contacting us about an existing order, please include the following information to help us assist you more efficiently:

  • Full Name: The name used when placing your order

  • Order Number: Your CarPoint order number

  • Email Address: The email address used at checkout

  • Reason for Contact: A brief description of your question or concern

Providing these details helps our team locate your order and resolve your inquiry more efficiently.

Shipping & Delivery Support

If you have questions about your shipment, tracking information, or estimated delivery time, please include your order number and tracking number, if available.

For additional information, please visit our Track Your Order page or review our Shipping Policy.

Returns & Refunds

If you need assistance with a return or refund request, please contact us at support@carpoint.com with your order details and the reason for your request.

Our support team will review your inquiry and provide the next steps according to our applicable policies.

Subscription Support

If you need help managing your CarPoint subscription, you can contact us for assistance with subscription details, billing questions, delivery schedules, or cancellations.

Please submit cancellation requests before your next scheduled billing date to help prevent the next renewal from being processed.

We're Here to Help

Your satisfaction matters to us. At CarPoint, we aim to make your shopping experience as smooth and convenient as possible.

CarPoint Customer Support

Email: support@carpoint.com

Thank you for choosing CarPoint. We appreciate your trust in us and look forward to serving you on every journey.